
Field Services & Return to Owner
The world of animal care and control is forever changing. Whether you are an animal control or municipal employee new to this field or a seasoned veteran, these resources will empower you and your agency to expand the level of service you bring to the people and animals in your community.
VIDEOS, WEBINARS, ONLINE COURSES, & PODCASTS
- Best Friends Town Halls
- Online Courses
- Saving America's Pets Vlog
- The Best Friends Podcast
- Webinars
- Beyond the Scanner Advanced Field RTO in the Field Techniques
- Community Engagement: The Lifesaving Philosophy
- Learning from the Past & Building Toward the Future in Animal Control
- Lifesaving Dispatch
- Municipal Shelter Leadership Culture & Community Engagement
- Shelter Leadership Culture & Community Engagement
- Strategic Animal Control Operations
DOWNLOADABLE PDFs, PLAYBOOKS, & SOPs
- Field Return-to-Owner Playbook
- Field-Training Programs Playbook
- Humane Animal Control Manual
- Intake Diversion in the Field Playbook
- Lifesaving Dispatch Playbook
- Lifesaving Field Services Playbook
- Municipal Guide for Lifesaving Policies
- Redefining the role of "dogcatcher"
- Return to Owner Playbook
ADDITIONAL RESOURCES & INFORMATION