^{The following resources were compiled to support organizations during the unpredictable shift our industry experienced as a result of the COVID-19 pandemic. Many organizations were pushed to re-think their operations and try out new lifesaving strategies, and in the process, found that some of those policies were worth keeping around.}

^{Check out our latest resource, Policy and Procedure Changes Worth Keeping in Place After COVID, to see which of these changes we recommend organizations continue with as we all get back to our new normal.}