COVID-19 Resources

Intake worker with white German Shepherd type dog

COVID-19 Resources: Animal Care & Control

As more people practice social distancing and more states establish shelter in place orders, we can expect that adoption traffic into your facility will soon slow. Having fewer outlets for live outcomes is one reason why limiting the number of pets coming into our shelter is critical. 

The resources on this page will help you execute a managed intake process and improve your Return to Owner efforts. 

Managed Intake

Field Services & Return to Owner


Managed Intake 

It’s imperative that your community understands the urgency of your shelter’s situation and the importance of keeping their pets at home so you can focus resources on animals in immediate need. But for the animals who are surrendered, having a managed intake plan is critical.  

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Field Services and Return-to-Owner  

Especially in challenging times, ACOs play an important role in reserving facility space for the neediest animals by returning pets to their homes and providing retention resources so pets stay with their families.  

Organizations that provide animal control services should ensure their officers are making every effort to return pets to their homes. These resources can help: 

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  • Radical RTO: A Conversation between Gina Knepp, National Shelter Engagement Director, Michelson Found Animals Foundation, and Tawny Hammond, National Director of Leadership Advancement, Best Friends Animal Society webinar 

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