Proven Strategies

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Best Friends Town Halls

The Best Friends Town Hall series brings together thought leaders from Best Friends and across the industry to provide insight, analysis, and solutions to the unprecedented challenges to lifesaving that we’re all facing right now.

The topic of each town hall reflects the most earnest conversations happening that week in animal welfare. We treat the event as an interactive forum where live questions from attendees are answered with a crowd-sourced solution that benefits all.

Join us for our upcoming events:

Innovative Ways to Work with At-Risk Dogs Town Hall

Thursday, December 2 at 6:00 PM Eastern Time

All dogs, big and small, deserve a safe place to call home. But dogs with challenging behaviors often need a little extra help and out-of-the-box thinking to move them toward adoption. During this town hall, Best Friends staff members will share a pilot program they created and are using at Best Friends Animal Sanctuary to help the most challenging dogs enjoy life and develop positive relationships with humans. They will introduce you to techniques to help at-risk dogs cope, some of which you can emulate in a shelter environment. You'll hear about the non-traditional use of traditional tools and get the resources you need to help your agency’s challenging dogs progress safely.

Moderator: Bethany Heins - Director of Strategy and Network Operations, Best Friends Animal Society

Panelists: Michelle Logan - Director of National Shelter Embed Programming, Best Friends Animal Society

Tierney Sain - National Mentorship Program Specialist, Best Friends Animal Society

Following the presentation, there will be a live Q&A. Submit your questions ahead of time during registration in the Questions & Comments box or live during the event using the chat box. For all other questions, please email the network team at

Register here

Reducing Length of Stay at Your Shelter Conference Session

Thursday, December 9th at 6:00 PM Eastern Time

An optimal length of stay (LOS) for pets in shelters is one that's short but as safe as possible, and it's something every shelter should strive for. That means ensuring that lost pets return home quickly, while those who need medical care or training have a longer LOS. In this Best Friends National Conference session, we discuss how to revamp your organization's operations to safely reduce a pet's stay, whether that pet is highly adoptable, has medical or behavioral challenges, or is returned to the field. We'll also talk about the benefits of shortening the LOS, including reduced incidence of disease, decreased expenses for the shelter and increased well-being for pets. 

Speaker: Kate Hurley, DVM, MPVM, UC Davis Koret Shelter Medicine Program Director

The deadline to register for this opportunity is Wednesday, December 8th.

Register here

Check out our past town halls and associated resources 

Successfully Marketing and Adopting Hard-to-Place Pets Town Hall from November 18, 2021

People, Pets, and Policies from November 9, 2021

Elevate Lifesaving Work with Technology from April 8, 2021

Let's Get Them Home from January 14 & March 18, 2021

Activating Diversity, Equity, and Inclusion in Animal Welfare from February 11 & 18, 2021

Out With the Old, In With the New: Switching Gears to Managed Intake from January 28, 2021

2020 Town Halls

2020: When Plans Change from December 17, 2020

The Human Connection: save more lives by building stronger relationships in communities from November 12, 2020

Cats Outside, It's Going to be OK from October 29, 2020

Rock Solid Fundraising: Strengthening Your Financial Foothold from October 15, 2020

Keeping Families Together: Navigating the Blurry Lines Between Neglect, Cruelty and Lack of Access to Care from October 1, 2020

Moving Beyond Bias with CARE 2.0 from September 10, 2020

Times They Are a Changin' Series Three-part series from August 13, 20 and 27, 2020

COVID-19: Preparing for the Housing Crisis from July 30, 2020

Leveling the Playing Field: How to Remove Barriers for Underrepresented Communities and Their Pets from July 9, 2020

Best Friends 2019 National Data Set Review from June 25, 2020

The Collective Impact of Community Centered Lifesaving from June 18, 2020

Moving Beyond Bias with CARE from June 11, 2020

Transport During a Pandemic from June 4, 2020

Making the Case for a New Tomorrow from May 21, 2020

Emerging Lifesaving Technology Solutions from May 14, 2020

Re-Opening a Different & Better Tomorrow from May 7, 2020

Staff and Volunteer Morale from April 30, 2020

Impact Across the Country from April 23, 2020

Impact to Animal Care & Control from April 16, 2020

Neighbor-to-Neighbor from April 9, 2020

Lifesaving Safely from April 2, 2020

Shelter Operations Town Hall from March 26, 2020

COVID-19: Fundraising During a Crisis webinar from March 23, 2020