E-Learning

Best Friends recognizes that the world of animal sheltering is a fast-moving, ever-changing environment with new lifesaving programs popping up all the time. Some of the most tried and true programs have proven to be critical in today’s daily operations, yet some agencies struggle with implementing them or even knowing where to start! That’s why we have assembled these e-learning modules to get you started. What you will find here are basic starting points on what you will need to get these programs up and running and some resources to take you to the next level.

• A Call-Takers Guide to Fielding Loose Animal Calls During COVID-19
• Cleaning and Sanitation
• Client Service and Barrier-free Adoptions
• Collective Impact
• Community-Supported Sheltering
• Creating a Culture of Engagement with Staff and Volunteers
• Finance and Fundraising: Two Sides of the Same Coin
• Foster Programming
• Foundations of Volunteer Engagement
• Fundraising Fundamentals
• Gathering Data for Shelters
• Implementing Social Change with Volunteers
• Intake Diversion in the Field
• Lifesaving Dispatch
• Lifesaving Field Services
• Lifesaving through Transport Programs
• Managed Intake and Admissions
• Skills Based Volunteer Engagement
• Virtual Adoptions & Curbside Pick-ups
• Well-being and Resilience
• Well-being and Resilience: A Deeper Dive