Tools & Information

Black and white cat in a blue harness on leash standing in the grass

Shelter Services E-Learning

Managed Intake and Admissions- Managed intake means controlling the hours when a shelter accepts animals from the public; this allows time for positive engagement with the people dropping off their pet. Waiting until assigned times gives people an opportunity to reconsider their decision. It also gives shelter staff a chance to offer resources for keeping the pet in the home, as well as to emphasize surrender as a last resort. Managed intake ultimately reduces the number of animals surrendered, makes the job of shelter workers more manageable, provides better community service and improves the flow of intake at the shelter.