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Check out our latest resources

We consistently add new resources to our site to keep you informed on the latest topics in animal welfare, updated on innovative lifesaving strategies, and informed on new tools to improve operations. 

We added new resources and information in June in the following categories:


  • Keeping up the Pace of Lifesaving: If you attended the Best Friends National Conference this week or read the editorial we posted on the Network site on Tuesday, you already know that the 2020 national dataset revealed continuing momentum toward the goal of no-kill 2025. Unlike a decade ago, millions of cats and dogs are no longer needlessly losing their lives in shelters.
  • The 2020 Data Set is Here!: For years, the number of animals dying in shelters was largely based on broad projections. In 2016, we began dedicating resources to collecting and analyzing data from shelters around the country on an annual basis with a goal of building a comprehensive dataset. Our first analysis showed that for 2015, the number of animals dying was close to two million and the national save rate was 63.9%. While that was better than some of us suspected, it underscored the belief that we still had far to go. 
  • You Asked the Potential Adopter What?: Our mantra in this field is that we want people to save lives by adopting, not shopping, and we want all adopted animals to be in loving homes. So why do so many of us still make the adoption process about as much fun as doing your taxes or going in for a root canal? 


  • Collective Impact: Public Safety and Lifesaving are Compatible: Multi-organizational Coalitions and Collaboration for Increased Lifesaving and Safe Communities. The objectives of this course are to identify the elements of systems thinking, to illustrate the components of collective impact framework, to compare and contrast the five conditions of collective impact, and to examine and elaborate on collective impact framework case studies. 


  • Staff Development and Training: In this playbook, we cover what staff training and development is, why you should care deeply about it, and how to implement a training and development style that can maximize your employees’ contributions while making each one feel exactly what they are: a unique and valued part of the team. 

Policy and Procedure Changes After COVID

Program Spotlights

  • No-Kill Doesn't Mean No Challenges: As you saw in our recent data analysis, shelters are closing in on the goal of becoming a no-kill country by 2025. And nowhere is progress towards 90% faster than among the New England states of Maine, Vermont, Rhode Island, Connecticut and Massachusetts—and of course, New Hampshire, which reached no-kill in 2020. 
  • Ten Ways to Get the Public Re-Engaged with Your Shelter Post-COVID: Remember the exhilaration that came from having a huge number of adoptions at a major adoption event? Yeah, me neither. As the number of animals entering shelters begins to climb, we need to rethink social distancing in favor of crowds and big events. They were a lot of work but seeing all those dogs and cats going to homes sure was fun.  
  • First-Ever Virtual National BF Conference Promises Something for Everyone: The Best Friends National Conference is right around the corner—June 23 and 24—and I think I speak for all of us when I say how excited I am to “see” everyone again! We may not be able to chill together in the hotel bar after the sessions are done for the day, but this first-ever virtual event promises to deliver the kind of high-quality, insightful content and engaging speakers that attendees have come to expect from us.

Saving America's Pets Vlog

  • How data analysis helps us reach no-kill across America: Best Friends Director of Business Intelligence & Strategy, Vicki Kilmer, returns to tell us about the new data from 2020 and what it means. She also has some great news to share about the next state to achieve no-kill.
  • What's next for No-Kill and the city of Los Angeles: Today we return with two amazing leaders in animal welfare, Jennifer Pimentel, Executive Director of Best Friends Los Angeles and Annette Ramirez, Assistant General Manager of LA Animal Services, to get a behind the scenes look at what it took to make LA a no-kill city and how to continue the momentum. This is part 2 of 2.
  • BTS: How Los Angeles became a no-kill city: When Best Friends launched the No-Kill Los Angeles (NKLA) initiative in 2012, only 56% of the dogs and cats in the city’s shelters were making it out alive. But thanks to the hard work of the NKLA Coalition, Mayor Garcetti, Los Angeles Animal Services, a fabulous local community and devoted volunteers, we are thrilled to announce a sustained save rate of 90.49% for 2020. 

The Best Friends Podcast

  • 2020 by the numbers: Did you know that nearly half of the animal shelters in the United States are now no-kill? That is just one of many encouraging discoveries in the Best Friends 2020 National Dataset.
  • Unicorn Foster Squad: One of the most at-risk populations in animal shelters is large dogs. In this episode, we learn about one organization's unique and creative foster program designed to rally the community to help save these "behavior dogs."
  • If "nobody's perfect," then why do we expect all pet adopters to be?: Every time someone chooses to adopt an animal, we have the opportunity to positively change that person's life and save the life of an animal. So why do we still put up so many barriers that make adopting an animal so unreasonably difficult?
  • The 2021 Best Friends National Conference: After being canceled last year due to COVID-19, the Best Friends National Conference is back for 2021. What's in store for this year's virtual event?

Webinar Recording

  • Lifesaving Dispatch: Traditional dispatch programs focus on collecting information and sending out an officer. Today's modern dispatch program focuses on lifesaving and proactive problem-solving and acts as the agency's gate keeper for officer call volume and shelter intake. This approach accesses the potential for increased lifesaving and community engagement that the traditional mindset leaves behind. The training will cover customer service, radio use and priorities, information collection and problem solving over the phone, as well as tips and tricks on handling some of the commonly received complaint calls.

You can find additional information and resources by selecting a category below.