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Welcome to Network SupportNews and Events!
Last Updated 07.07.09 by | Total Entries [0] | Total Comments [65]
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Dawn of a New Network
New and improved Best Friends Network set for lift-off

By Best Friends staff

Well over a year in the making, the new and vastly improved Best Friends Network will soon hit your computer screens. The new Network will launch in phases throughout the rest of the year, with the first big launch planned for early July.

We’re inviting all of our friends of the old Network to be part of this special occasion and be the first to use the new Network.

The changes from the old to the new Network are numerous, but all were made with one overarching goal in mind: to support and facilitate the grassroots work that needs to be done to save the lives of animals and make No More Homeless Pets a reality. The new Network—more streamlined, accessible and practical than the old—serves as a powerful vehicle for getting that work done.

Using cutting-edge technology, the new Network makes it easy to navigate and find the information you’re looking for, so you can stay informed and updated on animal welfare issues, get connected with others, and be involved at a state, national and even international level.

The focus is on expanding the collaborative effort among Best Friends Animal Society and friends on the Network, a collaboration that is giving animals a voice and helping marshal the people needed to usher in a time of No More Homeless Pets.

Behind this grassroots movement are the four major campaigns Best Friends has developed, and the Network presents these campaigns front and center with an area dedicated to each so you can follow their progress. Those four include:

Focus on Felines: keeping cats safe and out of shelters
First Home Forever Home: helping people provide a loving, forever home for their pets
Pit Bulls: Saving America’s Dog: restoring the image of pit bulls and challenging breed discrimination
Puppies Aren’t Products: Exposing the connection between puppy mills and pet stores, and encouraging adoption

Perhaps the greatest change people will notice about the new Network is the enhancement of its networking tools. The new Network has plenty of them, making it easy for users to get involved with one or more of the Best Friends campaigns at a community level and to connect with like-minded people. The Network will thereby help create the kind of relationships that will help enlarge and invigorate these campaigns.

The social networking tools aren’t just for the campaigns, however. Want to give your particular rescue group more exposure? Not a problem. Want to get the word out to thousands of people about an upcoming fundraiser? Easy. Need help recruiting volunteers? Certainly. Whatever you need to enhance the profile of your group, yourself, and your animal welfare work is right there on the new Network.

But the most exciting feature of the new Network is perhaps one that helps the very creatures we are trying to save: the individual homeless pets. Fed by Petfinder.com, the feature will showcase adoptable animals along with their photos and descriptions, and allow you to find animals available for adoption in a city or state near you.

Those who are currently active users of the old Network will be the first to appreciate improved site performance. We’ll be asking for your feedback and suggestions. We’ll also be asking you to tell your family, friends and neighbors about this critical new Network that’s making it possible for animal lovers to get social and save lives.

Have concerns about how the launch will impact your Network community?
networksupport@bestfriends.org

Posted by Cheri Moon, Best Friends Network editor
Comments
Posted 26 Jun 2009 5:58 PM by dionie
THANK YOU BEST FRIENDS
YOU ARE THE MOST DEDICATED ANIMAL SAVERS
IN THE WORLD. WE LOOK FORWARD TO THE NEW NETWORK AND WILL SPREAD THE WORD

Posted 28 Jun 2009 12:44 PM by Desertponder
Can't wait to see the new network!
I for one find the current system difficult to navigate and not very user friendly. I hope this new network will be easier to use.
Thank you Best Friends for your continued hard work to help us help homeless, abused and neglected animals.

Posted 29 Jun 2009 6:01 PM by ktsmom
Sounds wonderful! I do hope the new Network is easier to navigate. I still follow the Nye County cat rescue, and if I hadn't 'bookmarked' it, I would never find it. I wish you all the best of luck in getting this ready for us-I can't wait to try it out!

Posted 30 Jun 2009 1:49 PM by Jstabrit
sounds great!, I dont have any problem with this version but I understand some people do, I am ll for making it easier, maybe it will attract more users!, and that can only be great!

Posted 30 Jun 2009 4:29 PM by southerndogmom
Can't wait for the new look and new capabilities! I've said this too many times perhaps, and we all know it, but what separates Best Friends from other organizations is the level of involvement and communication with supporters; the whole grassroots movement as people work to bring about change within their own circles.

I feel a connection to many folks associated with Best Friends as a result of the network and I know I am not alone.

Posted 4 Jul 2009 6:49 PM by abzynthia
I am excited about the new look for the network!

Posted 8 Jul 2009 5:26 AM by dogonfunny

I have been a member of the Best Friends Network for about 1 year. I never really created a profile, nor did I post anything about my pets. Ironically, I did all of this 2 days ago, right before the launch of the new site. Now it seems that the bulk of what I wrote is lost. I feel a bit upset because I spent most of the day creating interesting and funny comments, and now it looks as if everything is lost. I hope that the profiles I wrote about my pets are still migrating to the new site. I know a great deal of work goes into designing and creating a website, because I have one myself, but honestly this change over is somewhat frustrating because it has not gone very smoothly. I hope that it all gets worked out. I can't even imagine handling a website as complicated and complete as the Best Friend's site, and I know everyone is working as hard as possible, so thank you for your efforts! Marlene


Posted 8 Jul 2009 4:36 PM by Lavanya

Marlene (aka dogonfunny), don't worry, your data is not lost. Please know that we are still working Pet Profiles capability.  We will continue to work on the site and make fixes and add new features and Pet Profiles is definitely on our list.  So please be patient with us as we work through all of our items.  In the meantime, I hope that you will browse through the new site and keep adding to your profile.  Thanks for your continued support and understanding!


Posted 10 Jul 2009 12:39 PM by karyninva

Unfortunately it's been awhile since I logged onto the network. I like the new look....but where did my groups go?  Dogs at the Lodges, etc??  I can't seem to find them anymore.  :-(  Please help1


Posted 10 Jul 2009 2:32 PM by Annag

karyninva, never fear! Your Groups are here. Your can find your shelters/rescues and interest groups like the Lodges by clicking on Groups at the top of the site in the orange navigation bar. Use the keywword search to find a group. If you need any more help, Click on Help in the very top right-hand corner of any page of the site. That will take you to Network Support where we are answering questions on the Forums.


Posted 10 Jul 2009 3:11 PM by Ihave13

I too have a hard time finding anything on this site..Why didnt you "B/F just change the home page ect..You should have left the forum page alone..It seems we all find it frustrating tring to find the sites we are looking for..Everytime I click on something it takes forever to load,is Unavalible,doesnt exsist,or say's im denied,or say's comming soon!!..Im sorry I dont like the new chages you all have done,and im sure more people feel the same,They just wont admit it..I think it was fine the way it was,user friendly..Now No one can use it.."They say"If it isnt broke dont fix it..But Now since ya'll did fix it "It Really Is Broke"LOL


Posted 13 Jul 2009 10:00 AM by karyninva

Well, I hate to say this but I'm really discouraged with the new site.  As I stated above, I love the LOOK of the network now but the functionality leaves a lot to be desired.  I consider myself to be pretty tech savvy but I cannot find my way around now.  It is EXTREMELY slow, both of my computers time out before finding the forum or whatever that I'm looking for, I cannot find my old forums, groups or friends, and I tried to download the 12 step guide (linked to somewhere else on the forum but now I have no idea where I found it) but each time I try to download it I get an error message!!  This isn't user friendly at all & I'm really missing the old network!  Sorry for the post, but I loved following the network and now I'm just plain frustrated!  Thanks for letting me vent.


Posted 13 Jul 2009 11:26 AM by Ihave13

I am also finding it harder each day tring to find my favorate forums..Like you Karyninva I like the new look.But wish they would put the Foums back the way they had it..Or someone write to me and tell me where the forum"s are about  feral cats.Are they all put into one Group..What about the forum on litterbox..It was nice that everything was listed like before it showed who was one last,which topic was just posted and so on..This site is so confussing and crazy to me now,I cant even mail anyone in my profile to get help or the answers I need.Too many "comming soon messages", or error mess,or unavalible ect..Where did everything get placed,its so out of reach.Nic


Posted 13 Jul 2009 11:50 AM by atuttle32

ihave13 (Nic), I feel the same way about my favorite forums ... I'm still trying to find some of them.

I did find where the feral cat community went - the Focus on Felines Group.  Here is the link:  network.bestfriends.org/.../default.aspx

hope this helps - once I find the litterbox forum (used to be under Best Friends Felines?), I'll send that to you, too.  Or vice versa, if you find it first!!


Posted 13 Jul 2009 1:52 PM by Marion

I can identify with your frustrations, honest I can. I've felt the same way everytime I've changed from one format to another, but it's always become easier with use and this one will too.

If you don't mind a suggestion, though, could you post your questions/concerns on the Network Support Forum rather than here in News Comments? There are prople monitoring that Forum, but we can't possibly monitor every comment on every news article on the Network.

You can find the Network Support Forum by clicking the "Help" link at the upper right corner of the page. That takes you to the Network Support Group and the Forum is linked in the menu at the top.


Posted 13 Jul 2009 2:11 PM by seadogsspirit

Well, I'm sorry to say, the new network doesn't feel as accessable as the old one.  I don't know where to get my alerts or my mail.  On the other hand, I think the stramlined look is awesome, I can see you put a lot of thought and work into it.  If I knew how to get my alerts and mail, I'd have nothing to complain about re: the new design.

Lin


Posted 13 Jul 2009 2:44 PM by Marion

Check out the "Quick Start Guide." You'll find a link to it in the News article, "Getting Around the Network" in this Group. You'll find info on inviting friends on the second page.


Posted 13 Jul 2009 4:46 PM by karyninva

Marion, thanks for the suggestions.  Unfortunately this is the only place I've been able to post anything.!! :-)  Everything else times out or I get an error message, such as when I try to access the Quick Start Guide.  If I could ever open that, I'm sure some of my frustrations would subside but....guess I'll keep trying


Posted 14 Jul 2009 6:30 AM by Ihave13

Hello Karyn,Im still tring to figure this all out myself..It blows my mind that the creator of the new site has made it sooooo Slow,and user UN-friendly.Which takes forever to load or find anything!!..I think even as I keep on a tring daily to find what it is im looking for it still is a strugle and takes longer as the days move forward..But, I think I did figure out one thing..To post to anything in that group you have to click on (BE A FAN!!)I tried to post to many differant groups,but I clicked be a fan,and was able to post my replys..It worked for me,hope it works for you...I still cant find in my profile how to send messages out...........Atuttle32;Thanks for the link,I was able to use it after I became a "FAN"LOL...My Question is; Why is it so complacated to use this site?..Its Not simply by any means,Not like before.Nic


Posted 14 Jul 2009 6:43 AM by Ihave13

I have to say guys,I do miss the old site and hate this new one..It was so easy to use,post replys and even mail others,find everything just from one page from the forums list..I even liked the idea that once you post something you can go back and fix errors in spelling,their is no quote or delete boxes to us ..Im so unhappy with this site,I wish the forum would have stayed the way they was.Just some venting on my part.nic


Posted 14 Jul 2009 7:48 AM by Ihave13

If I have this correct,for me to mail anyone on B/F network they have to be added to my friends list right??and they also have to accept me as their friend first, right??.And if I have no friends added I cant mail within the network.Is this correct??..Alot of changes for sure..Oh one more thing I did try the quick start guide,at first I was denied but then became a "fan"and to my suprise I had access..Good job Nicole,looks like im on my way to learning more with time..I just hope I can get the (New Info) behind me, So I can post to my favoriate threads.But first I have to find them,lol..Looks like their isnt much activity lately on the Feral cat community,seems many are trying to figure out the site first.n


Posted 14 Jul 2009 8:23 AM by cajunbiker

I really hope everyone takes a little breath and remembers a couple of things.  First, the Network was designed to attract new members and turn more people on to Best Friends and animal welfare.  It's not just "our" private site.  (I've been a member of BF for years, a Network member since it began, am a news writer, and I manage a couple of Go Locals....so I understand.)

The new Network has a different rhythm to it than the former one.  That's all.  What helped me was to let go of how the old network worked, and open my mind up to the fact that this one functions differently.  Not worse.  Different.  Better.

What also helped me was just spending some time moving around the Network, as a member, not as a network volunteer or news writer, just a person exploring the site.  It really moves quite easily and logically.  I even asked some of my friends who had never been on the network before to look at it, and they were all fine with it (and they are not all young Facebook-ers or Twitter experts. :) )  (that was also a sneaky way of getting them turned on to Best Friends. )

Second, the staff at BF has put a tremendous amount of work into this new Network.  They've never lead us astray on anything before. In fact, they are the leader among leaders in animal welfare.  (If you're here, then I'm guessing you know that.)  They deserve our complete support.  


Posted 14 Jul 2009 8:39 AM by gopreds

I join the group who dislikes this new site.  It takes longer to find what you want and I am still searching for some.  I am tending to use this site less and less.  Am putting the blogs I like to follow in my favorites so I can go there directly and not have to navigate the new site.  And I dislike having to open a .jpg to see photoes posted on a blog.


Posted 14 Jul 2009 10:37 AM by Ihave13

Hello again,I do agree with canjun about a few things.The site may have been created for the use of having new members join and has a great look..And for them it would be eaiser to navigate,But for the old timmers like myself and others,PLEASE you all remember we as a whole "Remember the way the old site ran"Easy and alot faster..It was alot quicker and everything was just one click away,and seemed everything was posted on one page not thousand's that we all have to search for Now..Yes I have an opened mind,If I didnt I wouldnt still be here..But respect the comments of others please ,those like myself who have been members for years,and YES those like myself also who find the New Network,Like you say,Not worse,Different,Better..We say it is very complacated,Frustrating,and slower then the old B/F site and everything is scattererd to the wind,Finding things is difficult.But many are still trying to figure everything out,so please understand and support us.Nic


Posted 14 Jul 2009 12:14 PM by Ihave13

I think as I search this site more and more,things are starting to sink in ..For everyone who is confussed as I have been lately..Following cajun advice and just spend some time moving around the Network.It has helped me a great deal..Adding friends and groups to my profile is where im at now.


Posted 27 Jul 2009 2:47 PM by dogonfunny

I am confused about how to join the forum. I assume I need to sign up to post, but I cannot find a link to do so. Could someone please point me to the correct place?


Posted 27 Jul 2009 3:25 PM by Joy

There are a lot of help files under Resources. For instructions on Becoming a Fan and posting to a forum, go to:

network.bestfriends.org/.../creating-a-forum-post.aspx

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