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Linking to Petfinder

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25 Posts

Donnac1222 posted on 30 Oct 2009 10:53 AM

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I am trying to get our adoptable pets on our new page. It keeps telling I need to be a fan first. But I AM a fan! At least I think I am. What am I doing wrong?

Filed under: adoptable animals |

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54 Posts

isabelm replied on 10 Nov 2009 9:26 AM

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Verified by Donnac1222

Update: we are still working on this issue. Once we have thoroughly tested, we will get the fix onto the live site and your featured adoptables will open in a page with actual data.

Thanks,

isabel

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54 Posts

isabelm replied on 11 Nov 2009 2:35 PM

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Verified by Donnac1222

PETFINDER DATA HAS BEEN FIXED!

Thank you all so much for your patience in waiting for your Featured Adoptables to be fixed. I am happy to report that this issue has been resolved, and you can now update your Featured Adoptables to display your animals. Unfortunately, most, if not all, groups will need to reset their links to display their animals.

To do this - please follow the steps below:

When you are on your groups' landing page - you will see a "+" just to the right or the "Petfinder.com" logo. Click on that.
When the new window opens up.
In Option 3, "Shelter Id" enter your Petfinder Shelter ID (I see you entered your ID in option 2, you'll just need to move that to Option 3 instead)
Under "All Animals", you'll see the word "here", click this - a new window or tab will open in your browser
In the "Keyword Search" in the new window, enter your Petfinder Shelter ID and click "Go"
Now, copy the URL in the address bar.
Go back to the window that has the window open, and paste the URL in the provided field.
Click Save
You page should show all animal related to Shelter ID on the group home page, as well as when you click "See All"

Thank you again for your patience!

Isabel

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54 Posts

isabelm replied on 30 Oct 2009 11:10 AM

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Donna,

You actually need to be the Group Owner of a Group - what is the link or name of your group?

25 Posts

Donnac1222 replied on 30 Oct 2009 11:13 AM

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Suggested by isabelm

Thanks, Isabelm, for responding. I am the group owner - I just started building it. The group is CNY Cat Coalition.

54 Posts

isabelm replied on 30 Oct 2009 11:20 AM

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Thanks, Donna!

Ok, here is what you need to do.

When you are on your groups' landing page - you will see a "+" just to the right or the "Petfinder.com" logo. Click on that.
When the new window opens up.
In Option 3, "Shelter Id" enter your Petfinder Shelter ID (I see you entered your ID in option 2, you'll just need to move that to Option 3 instead)
Under "All Animals", you'll see the word "here", click this - a new window or tab will open in your browser
In the "Keyword Search" in the new window, enter your Petfinder Shelter ID and click "Go"
Now, copy the URL in the address bar.
Go back to the window that has the window open, and paste the URL in the provided field.
Click Save
You page should show all animal related to Shelter ID on the group home page, as well as when you click "See All"

Hope that helps!

25 Posts

Donnac1222 replied on 30 Oct 2009 11:31 AM

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Thanks Isabelm! I did do this, but following step 5, it comes back with -0- and says I am not a fan of this group!

54 Posts

isabelm replied on 9 Nov 2009 4:30 PM

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All,

We apologize for the delay in fixing this issue. Our Developer is working to get this issue fixed and we hope to get an ETA to you as soon as possible as to when to expect to see this functionality working on your site.

Thank you in advance for your patience.

Isabel

Web Services

54 Posts

isabelm replied on 10 Nov 2009 9:26 AM

rated by 0 users

Verified by Donnac1222

Update: we are still working on this issue. Once we have thoroughly tested, we will get the fix onto the live site and your featured adoptables will open in a page with actual data.

Thanks,

isabel

Web Services

54 Posts

isabelm replied on 11 Nov 2009 2:35 PM

rated by 0 users

Verified by Donnac1222

PETFINDER DATA HAS BEEN FIXED!

To do this - please follow the steps below:

When you are on your groups' landing page - you will see a "+" just to the right or the "Petfinder.com" logo. Click on that.
When the new window opens up.
In Option 3, "Shelter Id" enter your Petfinder Shelter ID (I see you entered your ID in option 2, you'll just need to move that to Option 3 instead)
Under "All Animals", you'll see the word "here", click this - a new window or tab will open in your browser
In the "Keyword Search" in the new window, enter your Petfinder Shelter ID and click "Go"
Now, copy the URL in the address bar.
Go back to the window that has the window open, and paste the URL in the provided field.
Click Save
You page should show all animal related to Shelter ID on the group home page, as well as when you click "See All"

Thank you again for your patience!

Isabel

Web Services